Vast Reach Global LLC aims to enhance people’s decision-making abilities by integrating human and machine intelligence. Through our exclusive and patented AI technology products, we are capable of conducting text-based conversations with a large number of consumers. Our products merge natural language comprehension with personalized data, enabling customers to engage deeply in the purchasing process before interacting with a sales representative.
The terms “we,” “us,” “our,” and Vast Reach Global LLC, as well as “you,” “your,” and “user” in these Vast Reach Global LLC terms of service, shall refer to the user. The term “Vast Reach Global LLC services” encompasses both our phone-based and text-based services and our website and web app-based services, along with various websites, applications, web applications, text messages, email notifications, and other media, or portions of such media, offered by Vast Reach Global LLC.
We reserve the right to make changes to Vast Reach Global LLC’s Terms of Use at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of Vast Reach Global LLC’s Terms of Use. Any changes or modifications will be effective immediately upon posting the updated Terms of Use on the Site, and you waive the right to receive specific notice of each such change or modification.
By utilizing the Vast Reach Global LLC services, you consent to our Terms. Your usage of the services implies that you have accepted and agreed to abide by these Terms. If you are accessing the services on behalf of an entity, you agree to these Terms on behalf of that organization and assure Vast Reach Global LLC that you possess the authority to bind that entity to these Terms. In such cases, the terms “you” and “your” or “user” will apply to that organization. However, if that organization has an independent written agreement with Vast Reach Global LLC that covers the use of the services, that agreement shall govern such usage if any provisions in these Terms conflict with it.
Regardless of whether you are accessing the services as an individual or an organization representative, you admit that our agreements, as specified in these Terms, are supported by reasonable and valuable consideration. This consideration includes your ability to use, visit, submit information to, or receive information from the services, and you acknowledge it individually and on behalf of any entity you represent. Furthermore, you confirm that you possess the ability to comply with our agreements outlined in these Terms. If you are acting on behalf of a corporation or any other organization, you assure us that you possess the authority to bind such an entity.
Using the services indicates your acceptance of receiving phone calls and text messages from us and our associates. By using the services, you grant Vast Reach Global LLC, its subsidiaries, and its partners (referred to as “Service Provider”) express permission to communicate with you via phone or text message at the wireless phone number provided or any future number you may provide. Please note that your wireless service provider contract may incur message and data rates. You also acknowledge that the Service Provider may use auto-generated text messages or an automated telephone dialing system to contact you, even if your number is listed on a Do-Not-Call registry. Furthermore, your consent to text messages and phone calls is not a prerequisite to utilizing any Service Provider’s services. If you do not wish to receive these texts or calls, please refrain from using the service or submitting your information to us.
You are responsible for indemnifying the Service Provider for all expenses, claims, and damages resulting from your failure to notify them of a change in your wireless phone number. This includes claims, expenses, and damages that may arise under the Telephone Consumer Protection Act (TCPA). Therefore, you agree to promptly notify the Service Provider of any changes in your wireless telephone number. You have the right to revoke your consent to receive phone calls by requesting to be added to an internal Do Not Call list, and text messages by responding to a text message with STOP. However, please note that once the action has been taken in reliance on this authorization before the Service Provider receives your revocation request, this authorization cannot be revoked.
If any dispute arises between you and Vast Reach Global LLC, we agree to resolve it through binding arbitration, as outlined in these Terms. This means that certain disputes will be decided by an arbitrator rather than a judge or jury. However, you do have the right to opt-out of this arbitration agreement. Please refer to the Legal Disputes section below for more information.
Please note that the services are intended for use by adults only and are not directed at minors. We do not knowingly collect personally identifiable information from anyone under the age of 13, as stated in our Privacy Policy. Furthermore, the services are only intended for use by citizens and residents of the United States and Canada.
These Terms are an important legal agreement between you and Vast Reach Global LLC that becomes binding once you use the services. Please review these Terms carefully before using the services. If you do not agree to be bound by these Terms, you should refrain from using the services by not texting or emailing them.
From time to time, we may update these terms of service for Vast Reach Global LLC. Any new versions will replace the previous ones. Unless stated otherwise, any changes will become effective from the date shown at the top of the updated terms. If we make significant modifications to the terms of service, we will inform you through various means, including the Vast Reach Global LLC app, text, phone, or by posting an announcement here. For minor changes, we will simply update the effective date at the top of this page.
Vast Reach Global LLC reserves the right to modify these terms and conditions. In the event of any modifications, we will provide a notification to you via email, text, or through updates to this page. By continuing to use the Vast Reach Global LLC services after such changes, you agree to be bound by the modified terms and conditions.
To use Vast Reach Global LLC services, you need to provide us with accurate and up-to-date information about yourself, including your mobile phone number. You cannot transfer your access and use of the services to anyone else, and you must use the services only for lawful purposes and in accordance with these Terms and our Privacy Policy.
You are solely responsible for all activity on your account, including any use of the services by anyone else who has access to your mobile phone number. You must take reasonable steps to prevent unauthorized use and notify us immediately of any unauthorized access. We will not be liable for any loss or damage resulting from the unauthorized use of the services via your account, and you agree not to allow anyone under 18 to use the services via your account. We cannot guarantee the availability of Vast Reach Global LLC services, but we will do our best to keep them available to you.
You are allowed to use Vast Reach Global LLC services only in compliance with the terms of service provided. You may use these services as needed to carry out activities under these terms, but any action that violates the terms of service, our privacy policy, or limits others from accessing or enjoying the services, may result in your loss of access to them. Without prior written permission, you cannot modify, scrape, embed, or frame Vast Reach Global LLC services.
Vast Reach Global LLC reserves the right to discontinue providing services to individual users, groups of users, or all users, at any time and without prior notice. Through Vast Reach Global LLC, you may connect to third-party service providers, but we do not endorse any of them. You should conduct a thorough investigation of any service provider before using their services, as Vast Reach Global LLC is not responsible for any provider.
We do not endorse or accept liability for any content, service provider content, promotions, data, advertising, products, goods, or services available or unavailable from any service providers, including healthcare and wellness providers. Any damage or loss incurred as a result of using or relying on this content, including dealing with or participating in promotions with service providers, is your responsibility, and not that of Vast Reach Global LLC. Any issues you have with service providers should be taken up with them directly, and not with Vast Reach Global LLC.
You acknowledge that Vast Reach Global LLC is not liable for the availability or accessibility of any service providers or any interactions or dealings you have with them. You agree not to hold Vast Reach Global LLC responsible for any such issues and release us from any liability relating to these interactions. Additionally, we may exclude service providers from displaying in search results on our website if they fail to meet our conduct and performance standards. Finally, while we may conduct criminal and financial background checks on certain service providers, this does not waive any of our disclaimers or limitations of liability.
The content on the Vast Reach Global LLC website, including text, graphics, images, and other material, is intended for informational purposes only and should not be viewed as a substitute for professional medical advice, diagnosis, or treatment. It is recommended that individuals seek advice from qualified healthcare providers if they have any questions about a medical condition. Vast Reach Global LLC does not endorse any specific tests, products, physicians, procedures, opinions, or other health-related information that may be mentioned on the website.
Individuals should be aware that if they post any health-related information on the website, it is at their own risk and will not be protected by any federal or state laws that safeguard the privacy of health information. Additionally, the healthcare or wellness provider about whom the individual submits content may disclose private or confidential health information in response to the content submitted. Vast Reach Global LLC is not responsible for any service provider content.
Through the Vast Reach Global LLC services, individuals may be connected to third-party service providers, such as real estate brokers, and other companies providing services through the network. Vast Reach Global LLC does not endorse or recommend the products or services of any service provider and is not liable for any losses, costs, damages, or claims arising from the use of a service provider’s products or services. It is the individual’s responsibility to investigate and validate the qualifications of service providers before engaging them.
Vast Reach Global LLC is not a lending institution or other service provider and does not make any credit decisions. The company may help connect individuals with service providers but is not involved in any fee arrangement that individuals may enter into with the service provider. Vast Reach Global LLC does not charge users a fee to use their services.
If an individual transmits, submits, or posts information to Vast Reach Global LLC that is not federally trademarked and/or copyrighted, they automatically grant the company the right and license to use, copy, format, adapt, publish, and/or incorporate such information in any media, including the Vast Reach Global LLC content. If the individual has obtained prior written permission from Vast Reach Global LLC to transmit, submit or post federally trademarked and/or copyrighted information, they grant the company the right to use, copy, format, adapt, publish, and/or incorporate such information in any media, including the Vast Reach Global LLC content.
The Vast Reach Global LLC services prohibit the transmission, submission, or posting of certain types of information, including copyrighted or proprietary information, unlawful or harassing content, viruses or malicious code, false or misleading information, and commercial advertisements without permission. Vast Reach Global LLC reserves the right to refuse or remove any transmissions, submissions, or postings and may review them to determine compliance with these terms. Users are responsible for all their transmissions, submissions, or postings, and Vast Reach Global LLC may use or disclose user data for necessary reasons such as providing services, addressing technical issues, protecting users, responding to emergencies, or complying with the law. Users must comply with all applicable laws and terms, allow Vast Reach Global LLC to use their data as necessary, and may not transfer or resell the services.
We have the right, but not the obligation, to modify, reject, or remove any content that you transmit, submit, or post. Our Privacy Policy allows us to evaluate your transmissions, submissions, or postings to determine whether you are complying with our Terms, at our sole discretion.
You are fully responsible for all of your transmissions, submissions, or postings, including any outcomes that result from them (i.e., your own user data).
Regarding Vast Reach Global LLC’s use of your data, we advise you to review our privacy policy to comprehend how we handle your information. If you do not want your data to be used in this way, please refrain from using our services and opt-out of the Vast Reach Global LLC mobile services and web app by sending a text message containing the word “STOP” to us.
The term “user data” refers to the information and data that are provided to us via the use of our services under these terms of service. This includes user content and user usage data.
User usage data pertains to the metadata of communications that are made available to us through the use of our services. This may include data used for identifying and tracing the origin and endpoint of communication, such as individual phone numbers, data related to the location of the device (which is collected as part of providing services), as well as information on the type, date, time, and duration of the communication, among others.
We may need to access or reveal your data for the following reasons:
1.Providing you with services as needed.
2.Addressing technical issues, offering support, or maintaining our services.
3.Protecting our platform, other users, or the general public.
4.Responding to an emergency.
5.Complying with the law.
“User content” refers to any content exchanged through the use of our services, including text messages, voice and video media, images, sound, and other types of content.
By using our services, you acknowledge that you have read and understood our Privacy Policy, which outlines how we collect, store, and use your user data. If you disagree with our Privacy Policy, please discontinue use of our services.
You authorize us to use and disclose your user data as necessary to:
(a) provide the services in compliance with our Privacy Policy and these terms;
(b) detect, prevent, and investigate security incidents, fraud, or illegal use of the services;
(c) respond to technical problems or user inquiries;
(d) protect ourselves, other customers, and the general public;
(e) respond to an emergency believed in good faith to prevent death or serious bodily injury;
(f) comply with relevant laws, regulations, legal processes, or government requests.
The term “Law” refers to any government-issued statutes, ordinances, regulations, rules, judgments, or orders, including data protection laws, privacy laws, consent laws, and laws prohibiting unsolicited communications.
You must comply with the following restrictions and requirements:
1.You may not transfer, resell, lease, license, or make the services available to third parties or offer them standalone.
2.You are responsible for ensuring lawful use of the services and compliance with third-party rights and these terms.
3.You permit us to use your user data as needed to provide the services.
4.You may not use the services to violate any applicable laws.
5.You may not reverse engineer, decompile, or disassemble any software associated with our services, except as permitted by law.
During your use of our services, we may present you with opportunities from our network of Service/Lead Partners. These partners compensate us for providing them with leads. Products or services purchased from them are not our offerings. When you accept a lead, you authorize us to share your information with the Service/Lead Partner so they may offer products or services to you.
These partners are responsible for their products, services, and related content. Any agreement you enter into is between you and the partner. We are not a party to such agreements and are not liable for any claims relating to the partner’s offerings.
The term “Confidential Information” refers to any information disclosed by either party that is marked as confidential or reasonably understood to be confidential. It excludes information that is:
(a) publicly available through no fault of the recipient,
(b) already known by the recipient without restriction,
(c) lawfully disclosed by a third party, or
(d) independently developed without reference to the disclosed information.
Recipients of Confidential Information agree to use it only per these terms, protect it from unauthorized disclosure, and limit access to those with a legitimate need who are also bound by confidentiality obligations. If disclosure is legally required, the recipient must notify the disclosing party and cooperate to limit the disclosure.
Warranty Disclaimer: Our services are provided “as is.” We make no warranties, express or implied, including but not limited to merchantability, non-infringement, or fitness for a particular purpose. To the extent any implied warranties apply, their scope and duration are limited by law.
Indemnification: You agree to indemnify us from all claims, losses, and liabilities arising from your use of our services or breach of these terms. We are not liable for any claims, demands, or actions, including legal costs, resulting from your use.
You will defend and indemnify us, including our officers, directors, employees, and affiliates, from any third-party claims related to your use or breach of these terms. We will notify you of any claim and may participate in the defense at our own expense. You may not settle claims involving admissions of liability on our behalf without our written consent.
Limitation of Liability: Neither party will be liable to the other party for any indirect, special, incidental, consequential, or punitive damages of any kind, including damages for loss of goodwill, lost profits, lost sales or business, work stoppage, computer failure or malfunction, lost data, or any other damages or losses, whether in tort, contract or otherwise. This applies even if a party had been advised, knew, or should have known of the possibility of such damages. However, this section will not limit (A) your liability for breaching the restrictions and requirements section, (B) either party’s liability for breaching the confidentiality section, or (C) either party’s indemnification obligations under these terms.
Under no circumstances and under no legal theory, whether in tort, contract, or otherwise, will either party be liable to the other party for any direct damages, costs, or liabilities that exceed the amounts paid or payable by you during the twelve (12) months preceding the incident or claim. This section will not limit (A) your liability for breaching section 5 (Restrictions and Requirements) or section 10 (Fees, Payment Terms, and Taxes), (B) either party’s liability for breaching section 11.4 (Confidentiality), or (C) either party’s indemnification obligations under these terms. The purpose of this section 14 is to allocate the risks between the parties as per these terms, and the parties have relied on the limitations set forth herein in determining whether to agree to these terms.
Term and Suspension: By clicking “I Accept” or using the services, you agree to these Terms, which will be effective from that date and will continue until terminated as described below (“Term”). We may suspend the services immediately if we have reason to believe you have violated these Terms, if your use of the services is fraudulent or negatively impacting the services, or if it has become illegal or impractical to provide the services. We will make a reasonable attempt to notify you prior to any suspension if possible.
Compliance with Laws: Both you and the company must comply with applicable laws related to our activities under these Terms.
No Waiver: Our failure to enforce any provision of these Terms does not waive our right to do so in the future. Even if we do waive a provision, it is not waived for all time unless it is in writing and signed by both parties.
Assignment: You cannot transfer these Terms without our written consent. Any attempt to transfer them will be null and void.
Unenforceability: If any provision of these Terms is held to be unenforceable by a court of competent jurisdiction, it will be limited or eliminated to the minimum extent necessary to make it enforceable. The rest of these Terms will continue to be in full force and effect.
Notices: Any notice required or permitted under these Terms must be given in writing to the receiving party by personal delivery, certified mail, overnight delivery, or email with confirmation of receipt. Notices to the company should also be copied to support@vastreachglobal.us Attn: General Counsel.
Entire Agreement: These terms and their attachments replace all previous and current proposals, statements, marketing materials, presentations, and agreements, both oral and written. Any information or advice given by the company’s employees or members, whether written or oral, does not create any additional warranty or expand the scope of the warranties mentioned in these terms. If you provide any purchase order document or similar document, it will only serve as evidence of your internal business processes, and its terms and conditions will be void and have no effect on these terms between you and the company, even if the company signs it after you accept these terms.
Force Majeure: If a party fails to perform any obligation due to a cause beyond its control and without negligence, such as a natural disaster, civil or military authority’s action or inaction, fire, strike, lockout, or other labor disputes, terrorist acts, war, riot, theft, earthquake, etc., it will not be considered an event of default or a breach of these terms. The affected party must take all reasonable actions to minimize the consequences of such a cause.
Governing Law and Venue: The Federal Arbitration Act will govern the enforceability and interpretation of the arbitration agreement section below. Apart from the arbitration provision, these terms will be interpreted according to the laws of the State of Virginia without regard to any conflicts of laws or principles that might cause the laws of another jurisdiction to apply. The United Nations Convention on Contracts for the International Sale of Goods will not govern these terms. Any legal action arising out of or related to these terms or services will be brought in state or federal courts in Virginia, and both parties agree to the personal jurisdiction of these courts.
Agreement to Arbitrate: Before initiating any formal legal case, the parties should first attempt to resolve the dispute through Customer Support. If the dispute remains unresolved, both parties agree to resolve any dispute relating to these terms or services through binding arbitration in Austin, Virginia, or any other location agreed upon by both parties. This applies to all claims under any legal theory unless the claim falls under one of the exceptions mentioned in the “Exceptions to Agreement to Arbitrate” section. The agreement to arbitrate remains effective even after the parties stop using the services, and any dispute about the agreement’s enforceability or applicability will be resolved by the arbitrator.
The parties agree that disputes related to intellectual property (e.g., trademarks, trade dress, domain names, trade secrets, copyrights or patents) will be resolved in court instead of through arbitration. However, if one party brings a claim to court that should be arbitrated or refuses to arbitrate a claim that should be arbitrated, the other party can request the court to compel arbitration. Before initiating arbitration, both parties agree to attempt to resolve the dispute through mediation conducted by the American Arbitration Association (AAA), with mediator fees and expenses split evenly. If mediation is unsuccessful, either party may commence arbitration proceedings with AAA, governed by its Commercial Arbitration Rules. Each party may obtain non-privileged relevant documents and take a reasonable number of depositions. The statute of limitations for claims or counterclaims is not altered. The arbitration award will be based on evidence and applicable law and will be final and binding, and judgment may be entered in any court of competent jurisdiction. The parties agree not to bring claims or controversies on behalf of others in any class, consolidated, or representative action. If the class action waiver provision is deemed unenforceable, the entire arbitration agreement will be null and void, but the rest of the terms will remain in effect.
